Política de privacidad

Solazura Boutique
Last updated: June 24, 2026

Solazura Boutique operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience.

Our store is powered by Shopify, which helps us provide our services to you. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, create an account, sign up for marketing communications, or contact us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address
  • Order and transaction information, such as items viewed or purchased, cart activity, order history, returns, cancellations, and payment confirmation details
  • Account information, such as your username, password, preferences, and account settings
  • Payment-related information needed to complete your purchase
  • Communication details, such as messages you send to customer support
  • Marketing preferences, such as whether you have signed up for email or SMS/text message marketing
  • Device and usage information, such as IP address, browser type, device identifiers, pages visited, and website activity

Payment processing is handled by Shopify and/or our payment providers. We do not store full payment card details on our own systems.

How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, sign up for marketing, or contact us
  • Automatically through cookies, pixels, analytics tools, and similar technologies
  • From Shopify, service providers, shipping partners, payment processors, marketing partners, or other third parties that help us operate our business

How We Use Your Information

We use personal information to:

  • Process orders and payments
  • Ship products and provide order updates
  • Manage customer accounts
  • Process returns, refunds, and customer support requests
  • Improve our website, products, services, and customer experience
  • Send marketing emails, SMS/text messages, promotions, sales updates, new arrival alerts, and other advertising, where permitted
  • Personalize your shopping experience
  • Detect fraud, protect customer accounts, and maintain website security
  • Comply with legal obligations and respond to lawful requests

Email and SMS Marketing

With your consent, Solazura Boutique may send you marketing emails or SMS/text messages about products, promotions, new arrivals, sales, and updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in any marketing email.

You may opt out of SMS/text message marketing at any time by replying STOP to any text message. For help, you may reply HELP. Message and data rates may apply. Message frequency may vary.

Consent to receive marketing emails or SMS/text messages is not required to make a purchase.

You may still receive transactional or service-related messages about your orders, account, shipping updates, returns, refunds, or customer service inquiries, even if you opt out of marketing communications.

Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, analyze website activity, improve customer experience, and support marketing or advertising.

You can adjust your browser settings to limit or block cookies, though some website features may not work properly.

Where required by applicable law, we will treat a recognized Global Privacy Control signal as a request to opt out of certain sharing or targeted advertising.

How We Share Personal Information

We may share personal information with trusted third parties that help us operate our business, including:

  • Shopify, which hosts and helps operate our store
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Email and SMS marketing providers
  • Marketing and advertising partners
  • Analytics and technology providers
  • Cloud storage and website service providers
  • Legal, security, or compliance partners when required or appropriate

We may share limited personal information, such as your name, email address, phone number, purchase activity, or communication preferences, with trusted providers that help us send marketing emails, SMS/text messages, promotions, and customer communications.

We may also disclose information if required by law, to protect our rights, to prevent fraud, or to protect the safety of our customers or business.

Relationship With Shopify

Our store is hosted by Shopify. Shopify may collect and process personal information to help operate, improve, and secure the services used by our store.

To learn more about Shopify’s privacy practices, please visit Shopify’s privacy policy at:

https://www.shopify.com/legal/privacy

You may also review Shopify’s privacy controls at:

https://privacy.shopify.com

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

If we learn that a child has provided personal information, we will take steps to delete it. Parents or guardians may contact us to request removal of a child’s information.

Data Security and Retention

We take reasonable precautions to help protect your personal information. However, no online system can guarantee complete security.

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal information
  • Opt out of targeted advertising or certain data sharing, where applicable

To exercise your privacy rights, contact us using the information below. We may need to verify your identity before completing your request.

You can learn more about Global Privacy Control at:

https://globalprivacycontrol.org

International Data Transfers

Your information may be transferred to, stored, or processed in countries outside of your country of residence. Where required, appropriate safeguards are used to help protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, operations, legal requirements, or privacy practices.

When updates are made, we will revise the “Last updated” date at the top of this page.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Solazura Boutique
Email: support@solazuraboutique.com
Phone: 520.261.6771